TranspOnyx Transfers Your driver at Algiers Houari Boumediene Airport

 How to modify or cancel your driver reservation at Algiers Airport?

With TranspOnyx Global having the most flexible reservation management process, our customers have the flexibility to change or cancel their one-way booking free of charge up to just 2 hours before the agreed pick-up time. As for sightseeing tours, wine tasting reservations must be changed or canceled 24 hours before the agreed pick-up time. (Of course, cancellations or changes due to Covid-19 are completely free of charge)

What should I do if I experience a delay at Algiers airport?

TranspOnyx Global offers 60 minutes free waiting for transfers from Algiers airport. As we are well aware, upon arrival at Algiers airport, you may have lost or delayed baggage, or sometimes longer passport control procedures. Therefore, we recommend that our international flight passengers book their driver at the airport terminal 60 minutes or more after the scheduled flight arrival time. On top of that, we demand more flexibility from our drivers.

How soon after the flight has landed, must I book my pick-up for my transfer from Algiers airport.

It depends on the type of your flight; domestic or international. The time of passport and customs checks also depends on the city of origin of the flight. You should know that the waiting times at Algiers airport are generally longer for flights from countries outside the European Union. The wait is shorter if you are traveling with only hand luggage. You will have to add the time spent waiting for your checked baggage to come out. For flights from non-EU countries, we recommend around 60 minutes waiting between the plane's landing time and the agreed pick-up time.

Anyway, in order to reassure you and deal with unforeseen delays, we include for all airport pick-ups 60 minutes of free waiting. It is for this reason that it is essential to provide us with your flight numbers during your reservation. This allows us to follow the status of your flight and to adapt the time of your pick up.

How can I book a driver by the hour in Algiers?

Yes, in addition to our reservation module instead of choosing a service from A to B, you must select the second tab "SCHEDULE". After that, indicate your pick-up location, date and time, as well as the number of hours you need your driver.

How do I pay for my trip with TranspOnyx Global at Algiers Airport?

Most of the time, you pay the fare directly to the driver after drop-off. If you want to pay for your trip in advance, you can use our booking tool at the last step. The visible price will be the price obtained at the start of the reservation, so you can pay by card.

What kinds of cars does TranspOnyx Global offer?

TranspOnyx Global provides you with two service ranges: Sedans and Van. Here are some examples of affected cars:

• Sedan range: Mercedes Class E, BMW 5 Series, Audi A6 or similar
• Van Class: Mercedes Class V, Vito, Caravelle or similar.

Please note that it is often not possible to guarantee the availability of certain models or colors of cars, cars are subject to availability.

Do I have to notify my arrival flight terminal for airport transfers?

No, it is not necessary to simply enter the name of the airport as the pick-up location, along with your flight number whenever you want. The driver will monitor the flight status and meet and greet you at the correct arrival terminal

Do I receive an invoice for my trip?

As soon as your payment has been validated, you will systematically receive an invoice by e-mail. A copy of the invoice can be sent to you at any time on simple request by email.

Is the “Personalized Reception” or “Meet & Greet” service included at Algiers airport?

TranspOnyx Global offers a personalized welcome or Meet & Greet service at no additional cost.

Your driver will be waiting for you just after your exit after collecting your luggage, in the arrivals hall at the announced gate. He will be holding a sign with your name on it.

Do I have to bring my own baby / child seat?

During your reservation, you must indicate in your comments your needs or special requests. Child / infant seats are at no additional cost.

Please also inform us of the ages of the children.

French regulations require the passenger to fit the child / baby seat himself or to ensure that it is correctly fitted by the driver.